Frequently Asked Questions

Please read our FAQ before sending us a message.

  .5 KG to 1 KG @ Rupees. 200/-
   1 KG to 2 KG @ Rupees. 300/-
   2 KG to 3 KG @ Rupees. 400/-
   4 KG to 5 KG @ Rupees. 500/-
   5 KG to 6 KG @ Rupees. 600/-
   6 KG to 7 KG @ Rupees. 700/-
   7 KG to 8 KG @ Rupees. 800/-
   8 KG to 9 KG @ Rupees. 900/-

E-commerce payment methods: how to help your clients pay you safely and comfortably · 1. Cash On Delivery 2. Easy Paisa · 3. Jazz Cash 4.Direct Bank Transfer 5.Payments with Credit Card · 6. Virtual POS.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

After ordering you will promptly receive an order confirmation via Call / e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or at the following work day. Orders via pre-payment are sent out on the day we receive the payment.

The creation of a purchase order is the first step in a business transaction, it is issued by the buyer and authorizes a seller to provide a product or service at a specified price. The invoice is a bill issued by the seller when that product has been delivered or the service has been completed.

Frequently Asked Questions (FAQs)

Welcome to the Royal Collection FAQ section! Here, we’ve compiled answers to some of the most frequently asked questions to help make your shopping experience smooth and enjoyable. If you don’t find what you’re looking for, feel free to reach out to us at support@royalcollection.pk or call us at +92 333 086 81 56.

1. Placing an Order

Q: How do I place an order?
A: Simply browse our collection, select the items you want, choose your size and color if applicable, and click “Add to Cart.” Once you’re ready to checkout, go to your cart, review your items, and proceed with the checkout process. Follow the prompts to complete your purchase securely.

Q: Can I change or cancel my order after placing it?
A: Once an order is confirmed, it begins processing immediately, so changes and cancellations may not always be possible. If you need to make changes, please contact our customer service team as soon as possible, and we’ll do our best to assist.

Q: How do I know if my order was successful?
A: After placing your order, you’ll receive a confirmation email with the order details. If you don’t receive this email within a few minutes, check your spam or junk folder, or reach out to us.

2. Shipping and Delivery

Q: What are the delivery options and times?
A: We offer standard delivery across Pakistan. Orders typically arrive within 3-5 business days. During high-demand periods, delivery may take a little longer, and we’ll keep you updated if any delays occur.

Q: How much does shipping cost?
A: We offer free shipping on orders over a certain amount (please refer to our website for current thresholds). For orders below this amount, a standard shipping fee will apply, which you’ll see at checkout.

Q: Can I track my order?
A: Yes! Once your order is dispatched, you’ll receive a tracking number via email. Visit our Track Your Order page and enter your tracking number to check the status of your shipment.

3. Returns and Refunds

Q: What is your return policy?
A: We offer a 7-day return policy from the date of delivery. If you’re not fully satisfied with your purchase, please ensure the item is unused, in its original packaging, and with all tags attached. For more details, check our Returns and Refunds Policy page.

Q: How do I initiate a return?
A: To start a return, contact us at support@royalcollection.pk with your order number and reason for return. Our customer service team will guide you through the process.

Q: When will I receive my refund?
A: Refunds are typically processed within 7–10 business days after we receive your return and verify the item’s condition. Depending on your bank, it may take additional time for the refund to appear in your account.

4. Payment and Security

Q: What payment methods do you accept?
A: We accept multiple payment methods, including credit/debit cards, bank transfers, and cash on delivery. Please select your preferred payment method at checkout.

Q: Is it safe to shop on your website?
A: Absolutely! We use secure encryption technology to protect your personal and payment information. Your data is safe with us, and we’re committed to providing a secure shopping experience.

Q: Are there any additional charges for COD?
A: Cash on Delivery (COD) may have a small handling fee, which will be indicated at checkout. This fee covers the additional cost of the COD service.

5. Account and Product Information

Q: Do I need an account to place an order?
A: While you can place an order as a guest, creating an account allows you to track orders, save your favorite items, and enjoy a faster checkout experience. It also gives you access to our latest news and exclusive promotions.

Q: How do I know what size to order?
A: Our Size Guide is available on each product page to help you find the best fit. If you need additional assistance, feel free to contact our support team.

Q: Are all items available in-store also available online?
A: While we try to keep our online and in-store collections as similar as possible, some exclusive items may only be available in-store. For specific product availability, please contact us directly.

6. Contact Us

Q: How do I contact customer service?
A: If you need help or have any questions, please don’t hesitate to contact us:

We’re here to make your shopping experience seamless and enjoyable. Let us know how we can help!

NOTE: You can Check the Price in Dollar by Visiting this… and we are selling a Lowest Price in Pakistan.